These Terms of Use constitute a legally binding agreement between you (whether in your personal capacity or on behalf of an entity) (hereinafter referred to as "you") and FalconX Limited (hereinafter referred to as "FalconX", "we" or "our") regarding your access to and use of the http://www.falconex.top website and any other related, linked or otherwise connected media forms, media channels, mobile websites or mobile applications (collectively, the "Website"). You agree that by accessing this Website, you have read, understood and agreed to be bound by these Terms of Use.
By registering a FalconX account, accessing the FalconX platform, and/or using FalconX services, you agree that you have read, understood, and accepted these Terms and Conditions and any supplementary documents or terms mentioned herein. You acknowledge and agree that you will be bound by and comply with these Terms and Conditions as updated and revised from time to time.
If you do not fully understand and accept these terms, please do not register a FalconX account or access or use the platform or any FalconX services.
Risk Warning
Like any other asset, the value of digital assets can fluctuate significantly, and there is a risk of substantial financial loss when buying, selling, holding, or investing in digital assets. Therefore, please consider whether trading or holding digital assets is suitable for your own financial situation.
For more information regarding the risks associated with using FalconX services, please refer to the "Risk Warning." Please read the "Risk Warning" carefully, but it does not list all potential risks or explain their impact on you personally.
Before deciding to use FalconX services, please make sure you fully understand the potential risks.
FalconX is not your intermediary, agent, or advisor, and there is no fiduciary relationship or obligation between FalconX and you in any transactions or other activities conducted using FalconX services. FalconX does not provide any type of investment or advisory advice. Any communications or information provided to you by FalconX are not intended to provide any advice and should not be construed as such.
You should independently assess the suitability of any investment, investment strategy, or related transaction based on your personal investment objectives, financial situation, and risk tolerance, and bear all related losses or liabilities yourself. FalconX does not advise you to buy, earn, sell, or hold any digital assets. You should conduct due diligence and consult a financial advisor before deciding to buy, sell, or hold any digital assets. FalconX assumes no responsibility for your decisions to buy, earn, sell, or hold digital assets based on the information we provide, including any losses you suffer as a result of such decisions.
Regarding the agreement between FalconX and you
1. Introduction
1.1. About FalconX. FalconX Limited is an ecosystem centered around an online digital asset trading platform, providing users with a trading platform for buying and selling digital assets, integrated custody solutions that allow users to store digital assets, and other digital asset-related services.
1.2. These Terms. By registering a FalconX account, you enter into a legally binding agreement with FalconX. These Terms apply to your use of FalconX services and clarify what kind of company FalconX is, how FalconX provides services to you, how these Terms can be changed or terminated, how to resolve problems, and other important information.
You must carefully read these terms and the documents referenced therein. If you have any questions, please contact us.
If any local terms apply to your use of the FalconX service, those local terms shall prevail over these Terms.
1.3. Additional Documents. Many of the additional documents mentioned in these Terms also apply to your use of the FalconX service. These additional documents include:
a. FalconX Privacy Statement, which outlines the terms of our processing of the personal data we collect about you or any personal data you provide to us. By using FalconX services, you understand and agree to such processing and commit that all data you provide is accurate and up-to-date.
b. FalconX's Risk Notice contains important information about the potential risks of buying, selling, holding, or investing in digital assets.
c. The Product Terms, which specify the additional terms and conditions applicable to the use of specific FalconX services.
You acknowledge that you are bound by any applicable additional terms and conditions applicable to the FalconX service and agree to abide by them.
2. Qualifications
2.1. Eligibility Criteria. To be eligible to register a FalconX account and use FalconX services, you must:
a. You are an individual, company, legal person, entity or other organization with full power, authority and ability to (1) access and use FalconX services; and (2) enter into these Terms and comply with your obligations under these Terms;
b. If you are an individual, you must be at least 18 years old;
c. If you are an employee or agent of a legal entity and sign these Terms on its behalf, you must be duly authorized to act as its representative and make the entity bound by these Terms.
d. Not suspended or disqualified from using FalconX services;
e. Unrestricted personnel;
f. There is currently no FalconX account; and
g. The location, place of registration, or place of incorporation is not in the following regions; the applicant is not a citizen or resident of the following regions; and the applicant does not conduct business in the following regions:
i. Accessing or using FalconX services would violate applicable law or cause FalconX or any third party to violate any applicable law jurisdiction; or
ii. Countries/regions listed in the "List of Banned Countries/Regions".
2.2. Modification of FalconX Qualification Criteria. FalconX may modify its qualification criteria at any time at its sole discretion. FalconX will notify you in advance as much as possible before any changes are made. However, we may occasionally need to make changes without prior notice. Such situations may include:
a. Changes made in accordance with changes in laws and/or regulations;
b. The change is in your best interest; and/or
c. There are other reasonable reasons why we were unable to notify you in time.
In cases where we are unable to notify you in advance, we will notify you as soon as possible after the changes are completed.
3. How do we contact the other party?
3.1. How to Contact Us. For more information about FalconX, please visit the FalconX website. For any questions, feedback, or comments, please contact our customer service team at http://www.falconex.top/. These terms may specify contact methods for certain notifications. Addresses used in these notifications are not monitored.
3.2. How We Contact You. We will contact you using the contact information you provide. This may include contacting you via email, SMS, or telephone. Please ensure that you provide correct and up-to-date contact information. If your contact information changes, please notify us immediately. Otherwise, FalconX will not be liable for any failure to receive our messages, notices, or other important information.
4. FalconX service
4.1. Specific Product Terms. Once you open a FalconX account, you can use FalconX services in accordance with these Terms and the product terms applicable to each specific FalconX service.
4.2. Intra-Group Services. You acknowledge and agree that some FalconX services may be provided by FalconX Alliance Partners.
5. Chat service
5.1. Availability of the Chat Service. We may provide you with an interactive online chat service (“Chat Service”) at any time while you use any FalconX service. When you use the Chat Service, you may interact with bots, chatbots, or other non-human entities. We will disclose our use of chatbots or other non-human entities to the extent required by applicable law. By contacting us through the Chat Service, you authorize us to monitor and retain your chat history.
5.2. Important Information. The chat service is provided for your convenience and is generally intended to help you understand FalconX services. FalconX will make every effort to provide you with accurate and up-to-date information based on your questions or needs. Nothing exchanged within the FalconX chat service should be construed as a legal agreement, representation, or warranty by FalconX regarding its services, processes, decisions, or response times. Any personal data you share with us while using the chat service must comply with the applicable privacy policy and notices outlined in FalconX's Privacy Statement.
5.3. User Chat. In addition, FalconX may offer you a chat service (“User Chat”) that allows you to interact directly with other users on the platform.
5.4. Prohibited Activities. You may not send any abusive, defamatory, fraudulent, or obscene messages or any information intended to manipulate the market through the chat service or any user chat, nor may you disseminate false or misleading information or messages that violate applicable laws. Doing so may result in termination of your chat service session and may result in restriction of your use of FalconX services.
6. Transaction Fees
6.1. Fee Payment. You agree to pay all applicable fees related to the use of FalconX services in accordance with the FalconX website or the Terms of Service as expressly stated in any relevant product terms.
You authorize us to deduct all applicable fees, commissions, interest, charges, and other outstanding amounts from your FalconX account under these Terms or any Product Terms. If you digitally owe FalconX funds (denominated in a digital asset) and the amount in those digital assets is insufficient to cover the debt, FalconX may deduct the debt from other digital assets to make payment (in which case FalconX will convert your digital assets into digital assets denominated in the outstanding amount (or equivalent fiat currency) at the platform's currently published price or at another commercially reasonable price determined by us). If your digital assets in your FalconX account are insufficient, you acknowledge that any amount due under these Terms constitutes a due debt of the same quantity and form (whether in digital assets or other forms) that we can reasonably commercially determine.
6.2. Modification of FalconX Fees. FalconX may adjust fees from time to time in accordance with the provisions of Section 18.3 of these Terms.
About your FalconX account
7. Create a FalconX account
7.1. Opening an Account. You must create and maintain a FalconX account to access FalconX services and the platform. Individuals can open a FalconX personal account, while companies, entities, or other organizations can open a FalconX business account.
All FalconX accounts are provided entirely at FalconX's discretion. FalconX reserves the right to refuse any FalconX account application or limit the number of FalconX accounts you may hold without justifiable reason.
7.2. Exclusive Rights. By opening a FalconX account, you agree to:
a. If you are an individual user, you will only use your FalconX account for your own personal use and not on behalf of any third party, except where you have obtained FalconX's prior written consent; and
b. If you are a corporate user, your licensed users may use the FalconX Corporate Account solely for your benefit and not on behalf of any third party, unless you have obtained FalconX’s prior written consent.
You are fully responsible for all activities of your FalconX account.
7.3. Identity Verification. You will need to provide us with your information and that of your licensed users (if applicable) to complete our identity verification process before you can open a FalconX account and access and use FalconX services. All information you provide must be complete, accurate, and truthful. You must update this information immediately if it changes at any time.
You authorize FalconX, directly or through a third party, to conduct investigations that FalconX deems necessary, to verify the identity of you and any licensed users, to protect you and/or FalconX from fraud, money laundering, terrorist financing or other financial crimes, and to take any actions that FalconX deems necessary based on the results of such investigations.
You acknowledge and understand that FalconX may disclose your and any licensed user’s personal data to identity verification, compliance data recording, credit investigation, fraud prevention or financial crime agencies when conducting investigations; and you acknowledge and understand that these agencies are fully authorized to respond to FalconX’s inquiries.
You can view FalconX's Privacy Statement to learn more about FalconX's handling of personal data.
7.4. In-depth due diligence. FalconX may also require you to submit additional information about yourself, your company, or licensees, provide additional records or documents, or meet in person with a FalconX representative to comply with FalconX’s in-depth due diligence procedures.
7.5. Records. FalconX will retain your personal data to enable you to continue using FalconX services, provided that the purposes described in the Privacy Statement, applicable laws for tax and accounting purposes, compliance with anti-money laundering laws, or other requirements communicated to you by other means are met. Please refer to the FalconX Privacy Statement to understand how FalconX collects and uses personal data in connection with the use and performance of the FalconX website and services.
8. Information Request
8.1. When FalconX may request information from you. FalconX may request information from you at any time to comply with any applicable laws, identity verification requirements, or to detect money laundering, terrorist financing, fraud, or any other financial crime, or for any other legitimate reason. You agree to provide FalconX with any such information requested by FalconX, provided that such information is necessary to achieve its intended purpose, and allow FalconX to retain records of such information for the duration of your FalconX account or for such other period as required by applicable law.
8.2. What happens after you provide information? Your access to your FalconX account and your transaction restrictions on FalconX services will continuously change based on the information collected from you. If there is reason to suspect that any information you provide is incorrect, untrue, outdated, or incomplete, FalconX may send you a notification requesting you to correct or delete the relevant information, or take other measures that FalconX deems necessary to ensure that the information you provide is true and accurate.
8.3. If you fail to provide information as required. You must comply with any information requests we send you. If you refuse to provide information as required, or fail to provide information in a timely manner, FalconX reserves the right to suspend or terminate your access to your FalconX account or all or part of FalconX services without notice.
9. Access your FalconX account
9.1. Access. To access your FalconX account, you or a licensed user (where applicable) must have the necessary device (such as a computer or smartphone) and internet access. Your FalconX account can be accessed directly through the platform or other access methods specified by FalconX (including APIs). You can only access your FalconX account using an access ID provided by FalconX to you or a licensed user for such purposes. FalconX may require multi-factor authentication to ensure the security of your FalconX account.
Use of the platform and other access methods is subject to additional terms provided to you by FalconX.
9.2. Restricting Third-Party Access. You must ensure that any FalconX account registered in your name is not used by anyone other than yourself, or, in the case of a FalconX Enterprise account, by anyone other than your licensed users, except in cases where such use is permitted under these Terms.
10. Account Information and Transaction Records
10.1. Your Account History. You can access your account history through the platform. You must carefully review your account history. If you find any records or transactions that you do not recognize or believe to be incorrect, you must report them within 14 days of obtaining the account history.
10.2. Errors. FalconX may correct any errors in your account history at any time and has the right to void or rescind any transaction that exists or is based on an obvious error, or modify such transaction details to reflect the correct or fair details in the absence of such obvious errors. Without prejudice to the generality of the other terms hereunder and without fraud or malice, FalconX shall not be liable for any direct, indirect, special, or consequential damages (including, but not limited to, loss of profits, loss of opportunity) or claims of any nature suffered or incurred by you as a result of obvious errors of any cause, even if you have informed FalconX of the possibility of such occurrence or that such occurrence was reasonably foreseeable.
10.3. Information Sharing. As required by applicable law, FalconX may need to share information related to your FalconX account and account history with third parties. You acknowledge and agree that FalconX has the right to disclose such information. For more information on how FalconX handles your personal data, please refer to FalconX's Privacy Statement.
Use your account
11. Instructions
11.1. Issuing Instructions. You must ensure that any instructions submitted are complete and accurate. FalconX is not required to verify the accuracy, authenticity, or validity of any instructions, and will not monitor or refuse to execute instructions simply because they are duplicates or appear to be duplicates. However, if we have doubts about the accuracy, authenticity, or validity of an instruction, FalconX may refuse to execute or postpone the execution of any instruction, or seek further information relating to that instruction.
Instructions are irrevocable. Once submitted, neither you nor your licensee may revoke or withdraw the instruction without FalconX's written consent. Your instruction shall not be deemed received by FalconX until it has been received by the FalconX server. FalconX's record of all instructions is final and binding on you.
11.2. Act according to your instructions. By submitting an instruction, you or a licensee authorize FalconX to initiate a transaction on your FalconX account. FalconX is therefore authorized to credit or debit (or provide settlement information to a third party for crediting or debiting) digital assets from your FalconX account according to your instructions. If the digital assets or fiat currency in your FalconX account are insufficient to complete the transaction (i.e., insufficient to settle the transaction and pay all fees associated with the transaction), FalconX has the right to refuse to complete any transaction. It is your responsibility to hold sufficient digital assets or fiat currency in your FalconX account.
11.3. Command Protection. You acknowledge that commands and information transmitted via the platform or email are typically transmitted over the internet, and the routing paths may be unprotected public cross-border facilities. FalconX cannot guarantee that transmitted commands and information will be completely protected from unauthorized access, and you accept the associated risks.
11.4. Withdrawals. Subject to these Terms and all applicable product terms, if your FalconX account has sufficient balance and you do not hold any digital assets associated with any FalconX services, you may instruct FalconX to transfer digital assets to an external wallet address by submitting a withdrawal request on the platform. Upon receiving your withdrawal request, FalconX will: (i) deduct from your FalconX account balance; and (ii) initiate an on-chain transfer to your designated external wallet. If FalconX has reason to believe that the execution of a withdrawal would violate applicable law, FalconX may not process the withdrawal request. FalconX may also suspend withdrawals for a period of time it deems appropriate to address any unforeseen events on the platform. Withdrawals will resume once such events have been resolved.
12. Transactions
12.1. Conducting Transactions. You can trade directly with FalconX or other users, which may or may not be facilitated by FalconX.
FalconX makes no representation or warranty that any transaction will be successfully completed or completed within a specific timeframe.
12.2. Unauthorized Transactions. You are solely responsible for controlling and using your FalconX account. Therefore, FalconX will assume that any instructions issued from your FalconX account are authorized by you or a licensed user, unless FalconX has been notified otherwise. You should monitor your account history to detect any unauthorized or suspicious activity and notify us as soon as possible. FalconX shall not be liable for any claims or losses arising from transactions executed in accordance with unauthorized instructions, except where you have notified FalconX in accordance with this clause.
12.3. Retention of Transaction Information. To promote compliance with global industry standards regarding data retention, you agree to allow (but not require) us to retain a record of all transaction information for the duration of your FalconX account or for such other period as required by applicable law, in accordance with the original intent to retain transaction information. Please refer to the FalconX Privacy Statement for information on how FalconX collects and uses data related to the use and performance of the FalconX website and FalconX services.
13. Significant Interests and Conflicts
13.1. FalconX Group. As you know, the FalconX Group comprises several companies engaged in digital asset-related businesses, and FalconX is one of these companies.
13.2. Nature of FalconX's Liability. You understand and agree that your relationship with FalconX or any services provided to you by FalconX, or any other matter, will not create any liability, whether legal, equitable, or fiduciary, for FalconX or any FalconX affiliate partner, except as expressly provided herein. In particular, FalconX and any FalconX affiliate partner may act in multiple capacities at any time, and FalconX may charge fees or commissions to multiple users (including you) when acting in such capacities. You agree that FalconX may act in such capacities and provide any other FalconX services, or conduct business with you, any FalconX affiliate partner, or any other user, or conduct business for you, any FalconX affiliate partner, or any other user.
13.3. Material Interests. You understand and agree that neither FalconX nor any FalconX Alliance Partner is required to: (1) carefully consider any information that FalconX or any FalconX Alliance Partner becomes aware of and in which they have a material interest; (2) disclose any such information to you; or (3) use such information for your benefit. You further acknowledge that in the course of providing FalconX services to you, FalconX may from time to time receive general market information and apply it to FalconX’s ordinary business activities.
13.4. Conflicts of Interest. FalconX establishes and maintains effective organizational and administrative arrangements designed to take all appropriate measures to identify and manage conflicts of interest between FalconX and its users and related third parties, preventing such conflicts of interest from adversely affecting the interests of FalconX users. If such organizational and administrative arrangements are insufficient to protect your interests, FalconX will inform you of the nature and/or source of the relevant conflict of interest, as well as the measures already taken to mitigate such risks, so that you can make an informed decision on whether to continue doing business with us. FalconX always reserves the right to refuse to act in your best interests if it is unable to manage conflicts of interest in any other way.
14. Transaction Restrictions
14.1. Your Trading Restrictions. Your FalconX account may be subject to restrictions in the following areas:
a. The amount or quantity of transactions that your FalconX account can conduct; and/or
b. You can transfer the amount or value of fiat currency or digital assets into or out of your FalconX account.
Each of the above scenarios is limited to a given period (e.g., daily). All applicable restrictions will be displayed in your FalconX account.
14.2. Changing Your Trading Limits. FalconX reserves the right to change any trading limits applicable to your FalconX account at any time at FalconX's absolute discretion. You may also request changes to your limits. Any changes are at FalconX's sole discretion and are subject to any further conditions that FalconX deems necessary.
15. Supported Digital Assets
15.1. Supported Digital Assets. FalconX services are available only for supported digital assets, which may change from time to time. FalconX has published a list of supported digital assets on its website. FalconX may remove or suspend one or more digital assets from this list of supported assets and will notify you in advance with reasonable commercial efforts. This means that you will no longer have access to such digital assets as part of the FalconX services and can only withdraw them from your FalconX account. If you do not withdraw such no longer supported digital assets within a specified period, FalconX may, at its discretion, exchange them for another type of digital asset, namely stablecoins. FalconX shall notify you before making such an exchange, and you can withdraw such digital assets within a reasonable period specified by FalconX before exchanging them for stablecoins.
As stated in this clause, FalconX is not responsible for using your FalconX account to purchase digital assets that we do not support, or for exchanging such unsupported digital assets for other types of digital assets.
15.2. Forks. When deciding whether to support a fork, we may temporarily suspend any FalconX services related to that specific digital asset. We have no obligation to support forks of digital assets held in your FalconX account, regardless of whether such digital assets will become the dominant digital asset after the fork. If we choose to support a digital asset fork, we will announce it through the FalconX website or other means we deem appropriate.
You acknowledge that we have no control over or ability to influence the creation or implementation of forks. FalconX makes no guarantees regarding the security, functionality, or supply of any digital asset, including new dominant digital assets or other digital assets governed by the relevant fork. You may not be able to trade forked digital assets through the platform and may lose any value associated with the relevant digital assets.
15.3. Collateralized Digital Assets. FalconX may from time to time support digital assets that are claimed to be collateralized by other assets or otherwise tied to or linked to other assets, including digital assets, fiat currencies, or commodities such as gold and silver (“Collateralized Digital Assets”). You agree that you will only engage in any transaction related to any particular Collateralized Digital Asset after reading, understanding, and accepting all terms and conditions and risks associated with each specific Collateralized Digital Asset. FalconX has no obligation to purchase, repurchase, redeem, or facilitate the redemption of your Collateralized Digital Assets. FalconX reserves the right to change, suspend, or discontinue any services related to any Collateralized Digital Asset. FalconX makes no representations regarding whether any particular Collateralized Digital Asset will retain its value relative to any asset, or the quantity or quality of any Collateralized Digital Asset reserves or collateral held by the issuers or any third parties.
16. Account Security
16.1. Your Responsibilities. You are solely responsible for taking appropriate measures to protect your hardware and data from viruses, malware, and any inappropriate materials. Unless otherwise required by applicable law, you are solely responsible for backing up and maintaining copies of any information you store or transmit through FalconX services. FalconX shall not be liable for any claims or losses you suffer as a result of your failure to comply with these Terms.
16.2. Security Measures. You and any licensed users should always ensure that all your access IDs are fully secure and under control. You are responsible for taking necessary security measures (or ensuring that your licensed users take such measures) to protect your FalconX account and ensure the security of your access IDs, including:
a. Strictly adhere to all FalconX mechanisms and procedures;
b. Create strong passwords to ensure your access ID is securely under your control;
c. Ensure that the email address and phone number provided to FalconX are up-to-date so that you can receive any notifications or warnings that FalconX may send you;
d. When logging into your FalconX account, do not allow others to access your computer remotely or share your computer and/or screen with others;
e. Please remember: FalconX will never ask you to share your password or two-factor authentication code under any circumstances; and
f. Please log out of the website or platform when you are done visiting.
You must ensure the security of your email accounts and access IDs, protecting them from any attacks and unauthorized access. If you become aware of or have reason to suspect that your email account or that of a licensed user is under threat, or that your or any licensed user's email account is being used without authorization, you must notify us immediately.
16.3. Monitor Account History. You should monitor your account history to detect any unauthorized or suspicious activity in your FalconX account and notify us as soon as possible. You acknowledge that any security breach could result in unauthorized access to your FalconX account by a third party, and could lead to the loss or theft of any digital assets and/or funds in your FalconX account and any associated accounts (including your associated bank accounts and credit cards).
16.4. If you suspect a security vulnerability, you must ensure that:
a. Notify us immediately using the contact methods specified in Section 3.1, and continue to provide us with accurate and up-to-date information throughout the duration of the security vulnerability;
b. Immediately lock your FalconX account using the platform's account disabling function or any other method that FalconX may provide from time to time; and
c. Take any other steps that FalconX may reasonably require to reduce, manage, or report any security vulnerabilities.
FalconX reserves the right to request any and all information and documents that FalconX deems relevant or necessary to actual or suspected security vulnerabilities, and you agree to provide such information and documents. FalconX also has the right to provide such information to any third party in order to address any security vulnerability.
Other important information
17. Privacy
17.1. Privacy Statement. For details regarding the collection and use of personal data in connection with these Terms, FalconX services, the platform, and any websites, please refer to the Privacy Statement (updated from time to time). You acknowledge that FalconX will process your personal data, the personal data you provide to FalconX, or the personal data that FalconX collects from you as a result of these Terms, in accordance with the Privacy Statement. Your personal data will be processed in accordance with the Privacy Statement, which forms part of these Terms.
You represent and warrant that:
a. You acknowledge that you have read and understood the Privacy Statement.
b. FalconX's business operations frequently change, and so does its Privacy Statement. Therefore, you should read the alternative version of the Privacy Statement as soon as FalconX provides it to you from time to time.
18. Changes to terms and conditions, etc.
18.1. How and When FalconX Makes Changes. FalconX may change these Terms and any terms and conditions incorporated herein by reference (including any Product Terms) at any time, and your acceptance of these Terms constitutes your express agreement to such changes. FalconX will notify you of any changes via email or the FalconX website.
We usually notify you of most changes in advance, and before the changes take effect. However, we may occasionally need to make changes without prior notice. These situations may include:
a. Changes made in accordance with changes in laws and/or regulations;
b. The change is in your best interest;
c. The changes are intended to give you a clearer understanding of these terms; and/or
d. There are other reasonable reasons why we were unable to notify you in time.
In cases where we are unable to notify you in advance, we will notify you as soon as possible after the changes are completed.
18.2. When will the changes take effect? Except where changes take effect immediately, the updated terms will take effect after we notify you. If you do not accept such changes, you may close your FalconX account pursuant to Section 19.1 of these Terms. If we do not receive your feedback, we will consider that you have accepted the changes, and your continued access to or use of FalconX services constitutes your acceptance of the updated terms.
18.3. Fee Changes. FalconX may also change the fees listed on the Product Terms page on its official website, including adding new fees and/or charges. If you do not accept such changes, you may close your FalconX account in accordance with Section 19.1 of these Terms. If we do not receive your feedback, it will be considered that you have accepted the changes, and your continued access to or use of FalconX services constitutes your acceptance of the updated Terms.
19. Close your FalconX account
19.1. You have the right to close your FalconX account. You may terminate your FalconX account at any time in accordance with FalconX's account termination procedures as they are set out from time to time. There is no fee for closing a FalconX account, but all outstanding amounts to FalconX must be paid. You authorize FalconX to cancel or suspend any pending transactions and to deduct any outstanding amounts to FalconX from your FalconX account when you close your account.
In some cases, you may not be able to close your FalconX account, including:
a. Attempting to evade investigation by the authorities;
b. Pending transactions or outstanding claims;
c. There are outstanding payments owed to FalconX in the FalconX account; or
d. FalconX account is frozen, withheld, restricted, or retained.
19.2. What happens if you close your FalconX account? If you close your FalconX account, you must withdraw all digital assets from your FalconX account. If you fail to withdraw your digital assets or do not access your FalconX account for 90 consecutive days, FalconX will notify you that your account will be considered dormant.
19.3. What happens to your account after it goes dormant? If you do not respond to a notification issued pursuant to Section 19.2 within 30 days, FalconX may:
a. Mark your FalconX account as a dormant account;
b. Exchange the digital asset for other digital assets. FalconX shall not be liable for any loss of profits, tax obligations, or any other losses, damages, or expenses you suffer as a result of such changes;
c. If FalconX deems it reasonably necessary, to transfer such dormant accounts and/or any digital assets held in those accounts to any third party (including but not limited to other FalconX affiliate partners, any third-party custodians, or independent wallets). Upon such transfer, you have the right to reclaim the digital assets, provided that reasonable authentication requirements from FalconX (or the relevant third party) and any other terms and conditions of use are met.
d. Adjust your dormant account so that you will receive contractual claims regarding the quantity and type of digital assets held in your FalconX account before being redeemed to the dormant account;
e. Charge fees for dormant accounts, which can be used to cover the costs of maintaining digital assets for any FalconX affiliate partner or any third party, deducted directly from the dormant account monthly; and
f. Close dormant accounts at any time.
Once a dormant account is closed, it cannot be reactivated. If you wish to continue using FalconX services, you must register a new FalconX account in accordance with these Terms. You acknowledge that FalconX has no obligation to pay any remuneration, rewards, or interest related to the credited assets in your dormant account as originally agreed under the applicable Terms of Product.
20. Termination, suspension, postponement, and restriction
20.1. FalconX's Rights. FalconX may modify or discontinue any part or function of the FalconX Services, temporarily or permanently, at any time. In particular, FalconX may: (1) refuse to complete or block, cancel, or, where permitted by applicable law, refuse to revoke any transaction you have authorized; (2) terminate, suspend, or restrict your access to any or all of FalconX's Services; (3) terminate, suspend, close, postpone, or restrict your access to any or all of your FalconX accounts; (4) refuse to transmit information or instructions to third parties, including but not limited to third-party wallet operators; and/or (5) take any action that FalconX deems necessary. Each of these actions shall be effective immediately and may be taken for any reason, including but not limited to:
a. You are not eligible or no longer eligible to use one or more FalconX services;
b. FalconX has reason to suspect:
i. Someone else logged into your FalconX account, or FalconX suspects that your FalconX account has been or will be used for any illegal, fraudulent or unauthorized purpose;
ii. You are not a licensed user to log in to your FalconX account, or FalconX suspects that your FalconX business account has been or will be used for any illegal, fraudulent or unauthorized purpose;
iii. Multiple natural persons access and/or use the same FalconX account to conduct transactions, or FalconX suspects that the FalconX account has been or will be used for any illegal, fraudulent or unauthorized purpose;
iv. The information you provided is incorrect, untrue, outdated, or incomplete;
c. FalconX has reasonable concerns about your creditworthiness or financial situation, including:
i. If you are an individual user and you are bankrupt, mentally unstable, have filed for bankruptcy, or have been sued for bankruptcy;
ii. If you are a partnership and any of your partners are dead or bankrupt or mentally incapacitated, have filed for bankruptcy, have initiated bankruptcy proceedings against any partner, or have initiated proceedings to dissolve and/or amend the partnership's or partnership's articles of association;
iii. If you are a company and the company is unable to repay its debts when due, or has initiated litigation against the company for insolvency, judicial administration, bankruptcy administration, administrative administration, or any similar or related proceedings;
iv. You convene a creditors' meeting, or propose or actually reach any compromise or arrangement with the creditors or make any assignment for the benefit of the creditors;
d. Information and documents have not yet been submitted in accordance with the requirements of Section 8;
e. Enhanced due diligence has not yet been submitted in accordance with the requirements of Section 7.4;
f. FalconX has reason to believe that applicable law or any court or authority in any jurisdiction in which FalconX is located requires us to do so;
g. FalconX has been identified or is suspected of:
i. You have violated these Terms or any of the Product Terms;
ii. You have breached any express or implied warranty or any representation you have made in these Terms;
iii. Any transaction that is unauthorized, erroneous, fraudulent, or illegal, or if FalconX has determined or suspects that you are using your FalconX account or FalconX services in a fraudulent, unauthorized, or illegal manner;
iv. Your FalconX account or your use of FalconX services is involved in money laundering, terrorist financing, fraud, or any other criminal activity;
h. Your use of your FalconX account is subject to any pending, ongoing or potential litigation, investigation or judicial, governmental or regulatory process, and/or FalconX believes that your FalconX account activity carries a high risk of legal or regulatory violation.
i. You owe FalconX an outstanding amount, whether due to a refund or any other reason;
j. Any emails sent to your email address are returned as undeliverable;
k. There was a problem verifying your identity;
l. You have taken any actions to circumvent our control, such as opening multiple FalconX accounts without FalconX's written consent, or abusing promotional activities offered by FalconX from time to time; or
m. We have other legitimate reasons to do this.
FalconX will take reasonable steps to provide you with appropriate notice. However, sometimes we are unable to provide appropriate notice as required by applicable law.
20.2. Your Acknowledgment. You acknowledge and agree that:
a. The examples of actions taken by FalconX to terminate, suspend, close, or restrict your access to your FalconX account and/or FalconX services as described in Section 20.1 above are not exhaustive; and
b. FalconX's decisions to take certain actions, including but not limited to terminating, suspending, or restricting your access to your FalconX account or FalconX services, may be based on confidentiality standards that are essential to FalconX's risk management and security protocols. You agree that FalconX has no obligation to disclose details of FalconX's risk management and security procedures to you.
20.3. What happens if FalconX exercises its rights? If FalconX terminates, suspends, postpones, or restricts your access to one or more FalconX services:
a. If you have instructions, trades, positions or open trades, they may be closed by you or us, depending on whether we take termination, suspension, shelving, restriction or other action;
b. Any refund for use of your FalconX account or FalconX services may result in immediate suspension and/or restriction of your FalconX account and FalconX services;
c. To reactivate a suspended and/or restricted FalconX account or FalconX services, you must return a full refund to us, including any amount owed to us (including any applicable fees); and
d. If a refund is required, you will be responsible for any amount credited to your account and you authorize us to deduct costs and fees directly from any assets in your FalconX account without further notice.
20.4. Unlawful Possession. If FalconX is informed and has reason to believe that any digital assets or fiat currency held in your FalconX account has been stolen or is not legally owned by you (whether by mistake or otherwise), FalconX may (but is not obligated to) freeze the affected funds and your FalconX account. FalconX may withhold some or all of the digital assets or fiat currency in your FalconX account, or your entire FalconX account, until we can provide acceptable evidence that you have the right to possess the digital assets and/or fiat currency in your FalconX account. FalconX will not intervene in any dispute or dispute resolution relating to any digital assets and/or fiat currency in your FalconX account.
20.5. Accessing FalconX services in other jurisdictions. Residents of some countries may only have access to some, not all, of the FalconX services. FalconX may change the FalconX services offered to you from time to time. If you travel to a country listed in FalconX's List of Banned Countries, you will be unable to use FalconX services or your services may be blocked by FalconX. You acknowledge that this will affect your ability to trade on the platform and/or monitor any existing orders or open positions, or otherwise use FalconX services. You may not attempt to circumvent any of these restrictions in any way, including by modifying your Internet Protocol address through the use of any VPN.
intellectual property
21. Background Intellectual Property
The intellectual property rights of FalconX remain with Falcon Limited.
22. Licensing of FalconX intellectual property rights
FalconX grants you a non-exclusive license to use FalconX intellectual property (excluding trademarks) only to the extent necessary for non-commercial personal or internal business purposes, during the duration of these Terms or before we suspend or terminate your right to access the FalconX Services (whichever is earlier), as provided in these Terms.
23. Licensing of User Intellectual Property Rights
23.1 You grant a license. You grant FalconX a perpetual, irrevocable, royalty-free, worldwide, and non-exclusive license to use your intellectual property, the scope of which is limited to:
a. It is part of or necessary for the use of any created intellectual property; and
b. is necessary for FalconX to provide you with FalconX services from time to time.
23.2 FalconX Sublicense Rights. The licenses you grant under these Terms include sublicenses granted by FalconX and any FalconX Alliance Partners to third parties in order to provide you with the FalconX Services or any part thereof.
24. Intellectual Property Rights Already Created
24.1 Intellectual Property Rights Created. Intellectual property rights created shall automatically belong to FalconX from the date of their creation.
24.2 Assignment. You hereby assign to FalconX (and agree to cause any agent, representative or contractor to assign) full title and security of all present and future rights and interests in the intellectual property created.
If you are required to do so, you should (and agree to cause any agent, representative or contractor) to sign and/or execute all documents and take all actions that FalconX may require to complete the assignment under these terms, without any fees.
25. General Rules
25.1 FalconX assumes no responsibility. You agree and acknowledge that: (1) FalconX shall not be responsible for any user information that may be provided on the platform or website (whether provided by you or by a third party); and (2) you shall use any such user information at your own risk, and FalconX shall not provide any related warranties.
25.2 FalconX's Rights. FalconX has the right, at its sole discretion, to delete, modify, or refuse any content (including any user profile) that you submit, post, or display on the platform or website for any reason. FalconX reserves the right to take any action it deems appropriate, including issuing you a written warning, deleting any user profile, seeking damages or other monetary compensation from you, suspending or terminating your FalconX account (if any), or suspending your access to the platform and/or website. FalconX also has the right to restrict or prohibit your future use of any and all of FalconX's services.
25.3 Records. You agree that FalconX may record any communications we have with you relating to these Terms, whether by electronic communication, telephone communication, video call or otherwise, and any records retained by FalconX shall constitute evidence of communications between you and us. You agree that FalconX may record telephone conversations and video calls so that we can respond to inquiries, ensure compliance with applicable laws, improve FalconX services and provide support to our customers.
Your obligations and responsibilities
26. Use is prohibited.
Without prejudice to any other binding or restrictive provisions of these Terms, you agree that by opening a FalconX account, you and any licensed user will not:
a. Breach of these Terms or any agreement entered into or relating to these Terms (including, but not limited to, any Product Terms);
b. Using FalconX services in a manner that violates public interests, public morality, or the legitimate interests of others, including any behavior that interferes with, disrupts, negatively impacts, or prevents other users from using FalconX services;
c. Use of FalconX services for resale or commercial purposes, including conducting transactions on behalf of other persons or entities, except where FalconX has given its express written consent;
d. Using FalconX services to conduct any activity (market manipulation) that FalconX believes is intended to control or artificially influence the price of any digital asset, whether or not prohibited by applicable law, including but not limited to pump-and-dump schemes, order brushing, self-trading, front-running, order stuffing, and spoofing or layering;
e. Engaging in fraudulent activities or causing FalconX to suspect that you or any licensed user are involved in fraudulent activities and/or transactions;
f. Using FalconX services for lotteries, bidding auctions, sports predictions or odds calculations, fantasy sports leagues with cash prizes, online games, competitions, winner-take-all games, or games of chance;
g. (1) During the claim period, accepting or attempting to accept funds from FalconX and another user simultaneously for the same transaction; (2) Conducting business or using FalconX services in a manner that results in or may result in complaints, disputes, claims, rescissions, refunds, fees, fines, penalties or other liabilities against FalconX, other users, third parties or yourself; (3) Allowing your FalconX account to hold digital assets of negative value or quantity;
h. In communications with FalconX, providing FalconX with false, inaccurate, or misleading information regarding the use of FalconX services or other matters relating to these Terms;
i. (1) Using any deep link, web crawler, robot, spider program or other automated device, program, script, algorithm or method, or any similar or equivalent manual process, to access, obtain, copy or monitor any part of the platform, or to copy or bypass the navigation structure or statements of the FalconX service in any way to obtain or attempt to obtain any material, document or information in any manner other than that specifically provided by the FalconX service; (2) Attempting to access any part or function of the platform, or to connect to the FalconX service or any FalconX server or any other system or network of the FalconX service provided through the platform without authorization by hacking, password cracking or any other illegal or prohibited means; (3) Probing, scanning or testing vulnerabilities in the FalconX service or any network connected to the platform, or violating any security or authentication measures of the FalconX service or any network connected to the FalconX service; (4) Reverse tracing, tracking or attempting to track any information of any other user or visitor of the FalconX service; (5) Taking any measures that impose an unreasonable or disproportionate load on the FalconX service or FalconX's system or network infrastructure, or any infrastructure of any system or network connected to the FalconX service; or (6) Using any device, software or routine to interfere with the normal operation of the FalconX service, or any transaction of the FalconX service, or any other person's use of the FalconX service; or (7) Forging headers, impersonating or otherwise manipulating authentication, or concealing your identity or the origin of any message or transmission sent to us;
j. Modify or adapt the entire platform or any part of the platform, or merge or incorporate the platform into another program or application;
k. Disassembling, decompiling, reverse engineering, or otherwise attempting to derive the source code, object code, basic concepts, ideas, and algorithms of a platform or its components;
l. To modify, copy, reproduce, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, delete or alter any copyright notice or label, or to license, sublicense, sell, mirror, design, rent, lease, or otherwise use any part of such FalconX intellectual property or intellectual property, to privately label them, to grant warranties, or to create derivative works or otherwise utilize any part of FalconX intellectual property.
m. Facilitating any virus, Trojan horse, worm, or other computer programming routine that may damage, harmfully interfere with, secretly intercept, or compromise any system, data, or information related to FalconX services;
n. (1) Using an anonymous proxy; (2) Using any temporary, one-time, self-destructing, or similar email address when opening a FalconX account and/or using FalconX services; (3) Using any device, software, or routine to bypass FalconX's automatic header rejection, or to interfere with or attempt to interfere with the FalconX website or FalconX services; and (4) Taking any action that could cause FalconX to lose any services provided by an Internet service provider or other vendor.
o. To create or claim to create any guarantee for any fiat or digital assets held in any of your FalconX accounts without FalconX’s prior written consent;
p. Violation or attempted violation of (1) any applicable law; or (2) the copyright, patent, trademark, trade secret or other intellectual property rights, or publicity or privacy rights of FalconX or any third party; and/or
q. (1) Directly or indirectly accessing, using, or attempting to access or use FalconX services in jurisdictions that FalconX considers high-risk, including but not limited to Cuba, Iran, North Korea, and Syria; or (2) Directly or indirectly accessing, using, or attempting to access or use FalconX services with persons that FalconX considers high-risk, including but not limited to persons or entities listed as restricted persons or groups on any list of the United States, the United Kingdom, the European Union, or the United Nations (including sanctions lists maintained by the U.S. Office of Foreign Assets Control, or denial-of-person lists or entity lists maintained by the U.S. Department of Commerce).
27. Representations and Warranties
You hereby represent to FalconX and warrant that:
a. All documents and information you provide to FalconX are true, accurate, complete and up-to-date in all respects, and FalconX may use them as a basis to determine your eligibility to access the platform or use FalconX services;
b. All decisions relating to these Terms are based entirely on your own judgment and are made after an independent assessment of your financial resources, capabilities, and willingness to take the associated risks and achieve your financial goals;
c. You have full power, authority and ability to (1) access and use the platform and/or FalconX services; (2) sign, deliver and perform your obligations under these Terms and any agreements entered into or relating to these Terms, including but not limited to any Product Terms;
d. If you are a partner in a corporation, partnership, or trustee of a trust:
i. The company, partnership, or trust has always operated and will continue to operate in accordance with applicable laws and any partnership or trust deed (or other similar document);
ii. You will immediately notify us if there is any change in any director, partner, trustee, custodian, ultimate beneficiary, or anyone authorized to operate your FalconX account due to resignation, removal, appointment, or death; and
iii. You will notify us immediately if the company, partnership, or trust is dissolved voluntarily or involuntarily;
e. You have unconditionally obtained in writing and disclosed to FalconX in writing all third-party consents, licenses, authorizations, approvals and agreements required for your (1) access to and use of the Platform and/or FalconX Services; and (2) to enter into, deliver and perform any transaction contemplated under these Terms and under any agreement entered into or in connection with these Terms, and all authorizations, approvals, licenses, consents, registrations, declarations, filings and not withdrawn or modified by any regulatory body, government department, commission, agency or other organization with jurisdiction over you;
f. These Terms and any agreements entered into or relating to these Terms constitute valid and legally binding obligations and may be enforced against you in accordance with their respective terms.
g. You are not a restricted person;
h. If you are a legal entity, you are duly registered, incorporated, and validly existing in your jurisdiction and have full rights to conduct your affairs. If you are an individual, you are at least 18 years of age; and
i. Your access to and use of the platform and/or FalconX services, and your execution, transactions, and performance of obligations under these Terms and any agreements entered into or relating to these Terms, will not:
i. Any provision that results in a breach or conflict with your articles of association, company bylaws, partnership agreement, trust deed, or equivalent organizational document (if you are a legal entity, a partner in a partnership, or a trustee of a trust).
ii. Any instrument, agreement, document, or undertaking that results in or constitutes a breach of any contract by which you, as a party, or are bound or controlled by it, or by any of your property; and
iii. Causing you, us, or any third party to violate any applicable law, decree, or judgment of any court, or award of any arbitrator, or award of any government or regulatory body in any jurisdiction.
28. Technical Disclaimer
28.1. No representations or warranties are made. The FalconX services and any information provided on the website and platform, including chat services, are provided "as is" and "as available" without any representations or warranties, express or implied, to the maximum extent permitted by applicable law. Specifically, FalconX disclaims any implied warranties of title, merchantability, fitness for a particular purpose, and/or non-infringement. FalconX makes no representation or warranty that access to the website, platform, any of your FalconX accounts, FalconX services, or any material contained therein is continuous, uninterrupted, timely, or error-free. This may result in periods of inability to transact on the platform and may also cause delays.
28.2. Suspension of Access. FalconX may suspend access to FalconX accounts and/or FalconX services from time to time for scheduled and emergency maintenance. FalconX will make reasonable efforts to ensure timely processing of transactions on the platform, but makes no representation or warranty as to the time required to complete processing, which depends on many factors beyond our control.
28.3. Content. While we make reasonable efforts to update the information on the website and platform, we make no express or implied representations, warranties or guarantees that its content, including information relating to FalconX services, is accurate, complete or up-to-date.
28.4. Third-Party Websites. Links to third-party websites (including, but not limited to, content, materials, and/or information on those websites) are provided for convenience, but they are not under our control. You acknowledge and agree that FalconX is not responsible for any aspect of the content, materials, information, or services contained in any third-party websites accessible or linked from the platform or website.
28.5. Network Access and Compatibility: You are solely responsible for obtaining the data network access necessary to use the FalconX services. You are solely responsible for obtaining and updating the compatible hardware or devices required to access and use the FalconX services, website, and any updates thereto. FalconX does not guarantee that the FalconX services or any part thereof will function on any particular hardware or device. The FalconX services may be affected by the inherent failures and delays of the Internet and electronic communications.
29. Compensation
29.1. Third-Party Claims. You shall indemnify and hold harmless FalconX from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any third party, government agency, or industry body, and from and against all claims, liabilities, damages (actual and indirect), losses (including any direct, indirect, or consequential damages, loss of profits, or reputational damages), costs, and expenses, including but not limited to all interest, penalties, legal and other reasonable attorneys' fees, and other professional costs and expenses (“Damages”), arising out of or in any way related to the following:
a. Your access to or use of your FalconX account and/or FalconX services;
b. You have breached or are suspected of breaching these Terms, or you have violated any other terms or sub-terms of these Terms, including any Product Terms and any other terms and conditions incorporated by reference;
c. You have violated any applicable law; and
d. You have infringed on the rights of any third party.
29.2. Control. FalconX reserves control over any defenses to which you may seek recourse against any third-party claims, in which case you shall cooperate fully with our requirements when asserting any defense. You may not settle any claim or loss without FalconX’s prior written consent.
29.3. Disclaimer. You hereby agree to release FalconX from any and all claims and demands, directly or indirectly, arising out of or in connection with any dispute between you and any other user or other third party, relating to or in connection with the FalconX service (including any digital asset transactions) or the subject matter of these Terms (and waive any rights you may have against FalconX for any loss that may be suffered or incurred).
30. Liability for Compensation
30.1 FalconX's liability for damages. In all circumstances, the liability of FalconX and its affiliates to you or any third party is limited to reasonably foreseeable actual loss or damage directly caused by FalconX's breach of these Terms. This liability must never exceed the fees you paid to FalconX in the 12 months before the event that caused the loss. FalconX will pay this amount to you in full as a final settlement, fully discharging FalconX and its affiliates from all liability for any and all losses and claims arising from the breach, regardless of its cause. You acknowledge and agree that FalconX and its affiliates had no knowledge of any of your special circumstances, that damages are an adequate remedy, and that you are not entitled to any other claim or remedy at law or in equity, including but not limited to any proprietary claim, injunction or specific performance.
30.2 Limitation of Liability. Notwithstanding any other provision in these Terms, FalconX or any FalconX Alliance Partner shall not be liable to you or any other person or entity in any way as a result of:
a. Any direct or indirect loss (including loss of profits, business or opportunity), damages or costs arising out of or related to these Terms, including but not limited to:
i. Any risks identified in the Risk Warning;
ii. The operation, functionality, security, or availability of any underlying digital asset protocol;
iii. Whether the guaranteed digital assets retain their value, or whether each issuer of the guaranteed digital assets holds sufficient reserves of any guaranteed digital assets;
iv. Any act or omission made pursuant to these Terms;
v. Any inaccuracies, defects, or omissions in digital asset price data, any errors or delays that occur during the transmission of such data, and any interruptions to such data;
vi. Maintenance performed by FalconX on a regular or irregular basis, including any service interruptions and changes resulting from such maintenance;
vii. Devices that support access to and use FalconX services are stolen;
viii. Any damage caused by the actions, omissions, or breaches of these Terms by other users or by any other third party;
ix. (1) Any damage or interruption that may affect your computer or other equipment caused by computer viruses, spyware or other malicious software, or any phishing, spoofing or other attacks; (2) Your hardware malfunctions, is damaged or destroyed, or any records or data stored on your hardware are damaged or lost for any reason; or (3) Your use of the Internet to connect to the FalconX service, or any technical problems, system failures, malfunctions, communication line failures, high Internet traffic or demand, related problems, security vulnerabilities or any similar technical problems or defects that you encounter.
x. FalconX has decided to reject your application to open a FalconX account in accordance with Section 7.1;
xi. Any termination, suspension, postponement or restriction of any FalconX account or FalconX service, including your inability to withdraw digital assets, issue instructions or trade in accordance with these Terms or any Product Terms during any suspension, postponement or restriction period;
xii. Any transaction restrictions imposed on your FalconX account pursuant to Section 14.1;
xiii. FalconX may choose to support or not support digital assets in accordance with Clause 15.1;
xiv. FalconX is unable to contact you using the contact information provided under Section 3.2;
xv. FalconX closes dormant accounts in accordance with Section 19.3;
xvi. Failure to complete a transaction in accordance with Section 12.1 or failure to meet any of its transaction completion durations;
xvii. Market-making activities conducted by market makers pursuant to Article 13.2;
xviii. Any instructions issued by FalconX based on your FalconX account or email address;
xix.FalconX refuses to execute any instruction or delays in executing any instruction pursuant to Clause 11.1;
xx. Any security breaches or vulnerabilities in your email account;
xxi. This only pertains to losses caused to you by third-party fraud or scams involving FalconX as the recipient of your fiat currency or digital assets, or by converting fiat currency into digital assets at your request, or transferring digital assets out of the FalconX platform.
xxii. Any loss arising out of or related to the issuance of new digital assets, initial coin offerings (ICOs), or the decision to list or not list digital assets on the platform;
xxiii. The correctness, quality, accuracy, security, completeness, reliability, performance, timeliness, price, or continued availability of FalconX services, or delays or negligence in FalconX services, or any failure of any connection or communication service to provide or maintain your access to FalconX services, or any interruption or disruption to your access, or any communication errors between us for any reason, and
xxiv. Any transaction, instruction, or action you have initiated or claimed to have initiated through your email address or FalconX account;
b. Any loss of business, profits, anticipated savings or opportunity, or any special, punitive, aggravated, incidental, indirect or consequential loss or damage, whether arising out of or related to the FalconX website, platform, your FalconX account, FalconX services, these Terms, Product Terms, Privacy Statement and/or any agreement entered into under these Terms or otherwise; and/or
c. Any loss constituting part of a claim that is not resolved through formal legal proceedings within one calendar year following the occurrence of the event giving rise to the claim. You agree and acknowledge that this clause may modify any time limits prescribed by law, and if applicable law prohibits doing so, this clause shall be construed as a limitation period for the shortest enforceable time. Without prejudice to the foregoing generality, please note Section 32: Claims may only be resolved through binding arbitration.
30.3 Damage or Interruption. FalconX is not responsible for any damage or interruption to your computer or other devices caused by computer viruses, spyware, malware, Trojans, worms, or other malicious software, or for any phishing, spoofing, or other attacks. FalconX recommends regularly scanning for and removing viruses using reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks, and you should be vigilant when viewing messages claiming to be from FalconX. You and licensed users (where applicable) are solely responsible for the security of all login credentials (including usernames and passwords) and should always keep detailed information related to account security secure.
Dispute resolution: Waiver of court, arbitration, and class action lawsuits
For the avoidance of doubt, nothing in this section shall deprive you of any legal rights you enjoy under applicable law.
31. Claim Notification and Dispute Resolution Period
31.1. If you have any questions about the service, please contact FalconX first for resolution. If possible, FalconX wishes to resolve your concerns without resorting to formal legal proceedings. If the initial resolution of your concerns is unsatisfactory, FalconX will issue you a support ticket. Once a support ticket is issued, the internal dispute resolution process will be automatically initiated. FalconX will attempt to resolve the dispute internally as quickly as possible. Both parties agree to resolve the dispute in good faith through negotiation (discussions to resolve the dispute should be kept confidential and are subject to the relevant provisions that settlement discussions cannot be used as evidence in any legal proceedings).
31.2. If the dispute cannot be resolved in a manner satisfactory to you and you wish to make a claim against FalconX, you agree to state the basis for such a claim in writing in a “Notice of Claim” and send it to FalconX as prior notice. The Notice of Claim must (1) state the nature and basis of the claim or dispute; (2) state the specific remedy sought; (3) provide the original invoice number; and (4) include the email address of your escrow account. The Notice of Claim should be submitted to the following website: https://www.falconex.top/. After you submit the Notice of Claim to FalconX, the dispute mentioned therein may be submitted to arbitration by either FalconX or by you in accordance with the following terms (Arbitration Agreement).
31.3. For the avoidance of doubt, submitting a dispute to FalconX for internal resolution and sending a notice of claim to FalconX are prerequisites for initiating arbitration proceedings (or any other legal proceedings).
31.4. During the arbitration proceedings, you shall not disclose to the arbitrator any settlement amount proposed by you or FalconX.
32. Arbitration Agreement
32.1. If the parties are unable to resolve the dispute through informal negotiation, such dispute (except for disputes expressly excluded below) shall be finally and solely resolved through binding arbitration. You understand that without this clause, you would have the right to bring an action in court and request a jury trial. The arbitration shall be conducted in accordance with the American Arbitration Association (“AAA”) Rules of Commercial Arbitration and, where applicable, the AAA Supplemental Procedures for Consumer-Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration costs and your share of the arbitrator’s remuneration shall be bound by and limited by the AAA Consumer Rules, where applicable. If the arbitrator determines that such costs are excessive, we will pay all arbitration costs and expenses. The arbitration may be conducted in person, by document, by telephone, or online. The arbitrator will render an award in writing, but no statement of reasons is required unless requested by either party. The arbitrator must comply with applicable law, and any award may be challenged if the arbitrator fails to do so. Unless otherwise provided by the applicable American Arbitration Association (AAA) Rules or applicable law, the arbitration shall be conducted in the City of Dallas, Texas. Unless otherwise provided in this Agreement, the parties may bring suit in court to enforce the arbitration, suspend pending arbitration proceedings, or confirm, modify, set aside or enforce the arbitrator's award.
32.2. The place of arbitration shall be in the United States.
32.3. The arbitral tribunal shall consist of one (1) arbitrator, who shall be appointed in accordance with the rules then in force of the American Arbitration Association.
32.4. The arbitration language shall be English.
32.5. You and FalconX further agree that the arbitrator shall have exclusive authority to make decisions in his own jurisdiction, including but not limited to the exclusive authority to decide on the existence, scope or validity of the arbitration agreement or any objection to the arbitrability of any claim.
32.6. The arbitration clause provided in this Article shall continue to be in effect upon termination of this Article.
32.7. Time Limit for Application: Any arbitration against FalconX must commence within one (1) year after the date on which the user making the claim first discovers or should have discovered the alleged conduct, negligence, or breach giving rise to the claim (the “Time Limit”), by means of the filing and service of notice of arbitration in accordance with the American Arbitration Association Rules. For the avoidance of doubt, the Time Limit shall include the dispute resolution period provided for in Section 31.1. If the user fails to file and serve notice of arbitration of any claim with FalconX within the Time Limit, the user shall not be entitled to any remedy or relief for the claim. If the Time Limit is in conflict with applicable law, the user must file any claim with FalconX within the shortest time permitted by applicable law. The Notice of Arbitration may be served on FalconX in accordance with applicable law and the Rules of Service.
32.8. Note: If FalconX initiates arbitration against you, FalconX will send a notice to the email address or mail address you provide. You agree that any notice sent to that email address or mail address may be valid for any purpose, including but not limited to determining the adequacy of the service. You are obligated to ensure that the email address and/or mail address on FalconX's record are up-to-date and accurate.
33. Confidentiality
33.1. Both parties agree that the arbitration shall be kept confidential. The existence of the arbitration, the fact of the claim or its contents, all documents and information provided or exchanged in connection with the arbitration, submissions made during the arbitration proceedings, any orders issued, or any awards rendered shall be kept confidential, and neither party shall disclose any of the above information to any third party except the arbitral tribunal, the American Arbitration Association, the parties, their lawyers, experts, witnesses, accountants and auditors, insurance and reinsurance companies, and any other persons necessary to conduct the arbitration. Notwithstanding the foregoing, either party may disclose the following confidential information:
a. If written consent from the other party has been obtained;
b. To the extent required by applicable law or the regulations of any competent regulatory or supervisory body to which the party is bound or may be bound, or by any order of a court or other competent authority or tribunal with jurisdiction.
c. Related to any bona fide legal proceedings initiated, conducted, or defended by a party in order to enforce or challenge any award made in arbitration; and
d. The portion of confidential information that enters the public domain not due to a breach of this Agreement.
The confidentiality provisions in these Terms shall remain in full force and effect upon termination of these Terms and upon the conclusion or suspension of any arbitration arising under these Terms.
34. Governing Law
Unless otherwise provided by applicable law or offered to you as an alternative, these Terms (including this Arbitration Agreement) shall be governed by and construed in accordance with the laws of the United States.
35. Abandon class-action lawsuit
You and FalconX both agree that any claim should be submitted to FalconX for arbitration in your individual capacity, and not as a plaintiff or class member in a alleged class action or representative suit. To the extent permitted by applicable law, you further agree to waive any right to bring, hear, or arbitrate such claims in a joint action, class action, representative suit, or private attorney general suit. Individual arbitrations may not be consolidated or merged into a single arbitration without FalconX's consent.
General Rules
36. General Terms and Conditions
36.1. Applicable Law. You and any licensed user must comply with all applicable laws, licensing requirements, and third-party rights (including data privacy laws and anti-money laundering and counter-terrorism financing laws) when using FalconX services, your FalconX account, and the platform.
36.2. Notifications. FalconX may send notifications to your email account via email. You should ensure that you provide an up-to-date and accurate email account. If a notification is sent to your email account, it will be considered sent and received regardless of whether you receive a notification of delivery failure.
You can only send notifications to FalconX according to FalconX's instructions, which may change from time to time.
Any notice, consent or other communication given under these Terms must be in writing in English and signed or otherwise authorized by the sender.
36.3. Announcements. All official announcements, news, promotions, contests, and airdrops will be posted on the official website. These announcements are important and may relate to concerns that could affect the value or security of your digital assets. You are responsible for checking the official website, reading, and considering the announcements.
36.4. Entire Agreement. These Terms and Conditions, together with any applicable Product Terms, constitute the entire agreement between you and FalconX regarding the FalconX Services. Each party acknowledges that it does not rely on any representation, warranty, or guarantee (whether negligent or unintentional) other than those expressly provided in these Terms or any Product Terms, and has no rights or remedies in such reliance.
36.5. Assignment. You may not assign or transfer any of your rights or obligations under these Terms without FalconX's prior written consent. However, FalconX may assign or transfer any of its rights or obligations under these Terms to any other person at any time, including but not limited to rights or obligations relating to any merger, acquisition or other corporate restructuring of FalconX.
36.6. Invalidity. If at any time any provision or sub-provision of these Terms becomes illegal, invalid or unenforceable in any way, the legality, validity or enforceability of the remaining provisions or sub-provisions shall not be affected or damaged in any way.
36.7. Records. You agree that FalconX may record any calls, emails, chat conversations, and other forms of communication between you and FalconX, including communications between you and FalconX regarding sending instructions or executing transactions, and you agree that such records may be used as evidence in any litigation relating to any agreement between you. These records will remain the sole property of FalconX.
36.8. Language. This agreement may be translated into languages other than English. Any such translation is provided for your convenience only. In the event of any conflict or discrepancy, the English text shall prevail.
36.9. Third-Party Rights. Except in connection with FalconX Alliance Partners, nothing expressed or referenced in these Terms shall be construed as granting any legal or equitable right, remedy, or claim under or relating to these Terms or any of their terms or sub-terms to any person other than a party to these Terms. These Terms and all their terms and sub-terms are solely intended to serve the interests of the parties to these Terms and their successors and permitted assigns.
36.10. Continued. All terms and sub-terms thereof that, by their nature, continue to be in force and effect upon the expiration or termination of these Terms shall continue to be binding and effective upon the termination or expiration of these Terms.
36.11. Relationship between the parties. FalconX is not your agent in enforcing these Terms. These Terms shall not be construed as a fact or evidence of any alliance, joint venture, partnership, or franchise between the parties.
36.12. Digital Assets. FalconX records the quantity and type of any digital assets in your FalconX account. FalconX is not the custodian of any digital assets in your name and assumes no custodian responsibility for any digital assets in your name. When you instruct FalconX to transfer or otherwise dispose of digital assets, FalconX will not use any specific digital asset (no matter how identifiable it may be) to execute your instructions. As provided in these Terms, when FalconX executes your instructions, it will use similar digital assets of the same type as the digital assets credited to your FalconX account.
36.13. Force Majeure. FalconX shall not be liable for any delay or failure to perform as provided in these Terms and Conditions due to force majeure events.
36.14. No Waiver. FalconX’s delay or failure to exercise any right or remedy under these Terms shall not be deemed a waiver of the right or remedy to be exercised in the future, nor shall it be deemed a waiver of any other right or remedy under these Terms. The rights and remedies provided in these Terms are cumulative and do not exclude any rights or remedies provided for under applicable law.
36.15. Set-off. In addition to any legal or other remedy provided for in these Terms or by law, FalconX may also set off any amount you owe FalconX in accordance with these Terms or otherwise. You must pay off all amounts owed to FalconX without any form of set-off, counterclaim, deduction, or withholding, except where such set-off, counterclaim, deduction, or withholding is required by applicable law.
36.16. Privacy of Others. If you receive information about another user through the platform or by using FalconX services, you must keep such information confidential, use it only in connection with FalconX services, and always use it in accordance with applicable law. You may not disclose or distribute any user information to third parties, nor use it in any way other than that reasonably necessary to complete a transaction.
36.17. Publication of Violations. If you violate these Terms, FalconX may publish or otherwise provide FalconX users with details of your violation (including any information you have provided to FalconX). FalconX will only do so if it determines that it is necessary to take this action to protect other users or to comply with applicable laws.
36.18. Death of FalconX Account Holder. If you die or become incapacitated, your representative or surviving family members (one or more) must notify FalconX in writing as soon as possible. If we have reason to believe you are dead, we may suspend your FalconX account. Your FalconX account will be suspended until:
a. Your estate representative or authorized beneficiary, (1) creates a FalconX account pursuant to these Terms; or (2) provides wire transfer instructions; and
b. Provide sufficient legal documentation to prove their right to receive assets from your FalconX account; or
c. You provide sufficient evidence to prove that you are not deceased.
The beneficiary receiving the wire transfer will receive the liquidation value of the assets in your FalconX account, less any fees and costs associated with the transfer. FalconX's ability to provide your representative with the assets in your FalconX account is subject to applicable law and the limitations set forth in these Terms. FalconX makes no commitment regarding any specific timeframe for the transfer of assets from your FalconX account.
36.19. Taxes. You are solely responsible for determining the applicable taxes (if any) on any payments or receipts made to or received by you, and for paying, reporting, and ensuring that the taxes are correctly paid to the relevant tax authorities. You agree that FalconX is not responsible for determining whether any tax applies to your use of FalconX services, nor for paying, reporting, or making any taxes arising from any transaction or use of FalconX services.
You acknowledge that FalconX may file certain reports with tax authorities regarding transactions conducted through its platform, and that FalconX may, at its own discretion or as required by applicable law, provide you with additional documents or records necessary for calculating any taxes. FalconX may also withhold and deduct any taxes payable under applicable law at its sole discretion.
37. Definitions and Interpretations
Under these terms and conditions:
a. The headings and numbering of these Terms are for convenience only and shall not affect the meaning, priority or interpretation of any of their terms or sub-terms;
b. Expressions such as "including" or "contains" indicate, but are not limited to;
c. A promise to do something or not to do something should be considered as including a promise not to allow or accept doing that thing;
d. Words indicating the singular include the plural, and vice versa; words indicating gender include any gender.
e. Any reference to any document shall refer to the document as amended, changed or updated from time to time, and not to any violation of this clause or that document; and
f. In the event of any inconsistency between the provisions of this Agreement (including any documents mentioned herein), the provisions and documents shall apply in the following order of priority:
i. Product Terms;
ii. Privacy Notice;
iii. This clause.
g. Unless the context otherwise requires, the following terms shall have the following meanings:
Access ID refers to your FalconX account details, username, password, personal identification number, API key, API encryption key, or any other code or form of authentication that you use to access your FalconX account or FalconX services or send instructions.
Account history refers to the written (including electronic) record of your transactions and your FalconX account.
API stands for Application Programming Interface.
Applicable law refers to all applicable or applicable laws (including common law rules), principles of fairness, rules, regulations, regulatory principles and requirements, notices, orders, writs, injunctions, judgments, rules, awards, directives, announcements, notices, mandatory codes of conduct, guidelines, practice statements and interpretations (whether from government agencies, regulatory bodies or other bodies, or from self-regulatory organizations to which FalconX is a member) that apply to the provision, receipt or use of FalconX services, or to the provision, use or acceptance of any other products or deliverables related to FalconX services, these Terms or any Product Terms.
The collateralized digital assets have the meaning defined in Section 15.3.
FalconX "we" or "our" refers to FalconX Delta, Inc. (a company registered under the laws of the United States, registration number 31000323372335, registered address 251 Little Falls Drive, New Castle, Delaware 19808, United States).
A FalconX account refers to any account (including FalconX corporate accounts) or sub-account (including any FalconX sub-accounts) opened by FalconX that records your use of FalconX services.
FalconX intellectual property refers to all creative intellectual property rights owned by FalconX or licensed to FalconX on a sublicense basis as of the date of these Terms, as well as any other intellectual property rights owned, acquired, or licensed to FalconX on a sublicense basis after the date of these Terms, and the intellectual property rights provided to FalconX by you in the process of providing FalconX services to you.
FalconX services refer to the services that FalconX provides to you through its platform.
A FalconX sub-account refers to a sub-account set up under a FalconX primary account.
The chat service has the meaning of Article 5.
A claim refers to any dispute, claim, disagreement, or conflict between you and FalconX (and/or any FalconX affiliate partner) that arises from, relates to, or is in any way connected with:
(a) This Terms or any Product Terms, including their existence, validity, subject matter, interpretation, performance, breach, negotiation, termination, enforceability or invalidity consequences;
(b) Your relationship as a user with FalconX (and/or any FalconX affiliate partner) (whether such relationship is based on contract, tort, statute, fraud, misrepresentation or any other legal theory, and whether the claim is made during or after the termination of these Terms); or
(c) Any non-contractual obligations arising out of or relating to these Terms, any product terms, or your relationship with FalconX (and/or any FalconX Alliance Partner).
Control refers to the power of one person to ensure that another person's affairs are conducted according to the wishes of the first person. Methods of control include:
(a) (If it is a company) as the beneficial owner of more than 50 percent (50%) of the company's issued share capital or voting rights; or having the power to appoint and remove a majority of the directors; or by virtue of any power conferred by organizational documents, shareholders' agreements, a majority of the board members, or any other document governing the company's affairs; or by any other means; or
(b) (if it is a partnership) as the beneficial owner of more than 50 percent (50%) of the capital of the partnership; or by any power granted by the partnership agreement or any other document governing the affairs of the partnership, to control the composition or majority voting rights of the management of the partnership; or by any other means.
A FalconX Corporate Account refers to a FalconX account opened for a company, entity, or other organization to provide FalconX services.
Creating intellectual property refers to any intellectual property you create under these Terms, including user materials but excluding any other user intellectual property.
Digital assets refer to digital representations of value or rights that can be transferred and stored electronically using distributed ledger technology or similar technologies, including but not limited to cryptocurrencies, stablecoins, non-fungible tokens, and tokenized derivatives of any other digital assets.
A dominant digital asset refers to a forked digital asset that has a dominant position relative to one or more other versions of digital assets, resulting from a fork made solely by FalconX.
An email account refers to the email account associated with your FalconX account that you use in accordance with any procedures established by FalconX from time to time and with FalconX.
Fiat currency refers to any domestic or supranational currency issued by a government or central bank, or other monetary liabilities denominated in such currencies that are not digital assets.
Force majeure events refer to:
a. Any fire, strike, riot, civil unrest, act of terrorism, war, or labor action;
b. Any natural disasters such as floods, tornadoes, earthquakes, and hurricanes;
c. Any epidemic, outbreak, or public health emergency that raises national or international concern;
d. Any law or regulation enacted by a government, supranational agency, or authority that FalconX believes prevents FalconX from offering FalconX services on its platform;
e. Any FalconX affiliate partner that is suspended or shut down;
f. Nationalization of any FalconX alliance partner;
g. Governments impose restrictions or unreasonable terms on any digital assets traded on the FalconX platform;
h. Excessive fluctuations in the price, supply, or demand of any digital asset;
i. A technical failure in transmission, communication, or computer facilities, including power failure and electronic or equipment failure;
j. Any supplier, intermediary broker, agent, primary custodian, secondary custodian, dealer, trading platform, staking platform, liquidity pool, bridge supplier, issuer of collateralized digital assets, market maker, clearinghouse or regulatory body that fails to fulfill its obligations to FalconX;
k. Liquidity providers do not provide or are unable to provide liquidity to FalconX;
l. Any labor or employment dispute, strike, labor action, or work stoppage (except for labor action or work stoppages taken by FalconX or its affiliates); and/or
m. Events that seriously disrupt the digital asset market may include excessive fluctuations in the price, supply, or demand of digital assets, whether regulated or unregulated.
A fork refers to a change in the fundamental operating rules of certain digital assets that may occur from time to time, whether planned, unplanned, sudden, pre-arranged, expected, unexpected, publicly announced, unknown, mutually agreed, and/or disputed, resulting in the creation of one or more related versions of the existing digital asset.
Forked digital assets refer to digital assets created through forks.
An instruction refers to any instruction, request, or command that you or a licensed user make to FalconX in connection with the operation of your FalconX account, or any instruction that FalconX may require to execute any transaction through such medium, in such form, and in such manner.
Intellectual property rights refer to: (a) copyrights, patents, database rights, and rights to trademarks, designs, proprietary technologies, and confidential information (whether or not they are registered); (b) applications for registration of any of the foregoing rights and the right to apply for registration of any of the foregoing rights; and (c) all other intellectual property rights and equivalent or similar protections existing anywhere in the world.
The "List of Banned Countries/Regions" refers to a list of countries/regions that can be accessed.
Local terms refer to the terms governing your use of FalconX services as set forth in any particular jurisdiction.
The term "loss" has the meaning as defined in Section 29.1.
Obvious error refers to any obvious or easily noticeable error, omission, or incorrect quote (whether by FalconX or any third party), including any incorrect quote made by FalconX on behalf of the company taking into account the current market and current advertising rates, or any error in information, sources, senior staff, official results, or pronunciation.
A mobile app refers to any mobile application developed or provided by FalconX or any FalconX Alliance Partner that enables you to use or otherwise access FalconX services.
A licensed user refers to any person you designate under these Terms who is authorized to act on your behalf in any FalconX business account and to inform us of such matters.
The platform refers to the digital platform through which FalconX or any FalconX affiliate can provide you with FalconX services via the official website, mobile app, FalconX API, or other means as may be specified by the FalconX affiliate from time to time.
The "Privacy Notice" refers to the privacy notice published on https://www.falconex.top/.
The "Product Terms" refer to the product-specific terms and conditions applicable to FalconX services, in addition to these Terms.
A regulatory body refers to any foreign, domestic, state, federal, municipal or local government, executive, legislative, judicial, administrative, supervisory or regulatory authority, agency, quasi-governmental agency, court, commission, governmental organization, self-regulatory organization with a regulatory body, tribunal, arbitral tribunal or panel of experts or supranational organization, or any department or agency thereof, including any tax authority.
Restricted persons refer to individuals or legal entities that meet the following criteria: (a) are persons or legal entities listed on any trade embargo or economic sanctions, terrorist or foreign corrupt official lists (lists issued by government agencies, such as the United Nations Security Council sanctions list, including the Specially Designated Nationals list maintained by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC), or the U.S. Department of Commerce’s Denied Individuals or Entities list, or lists issued by the United Kingdom, the European Union, or Canada); or (b) are individuals or legal entities residing, established or operating in any country listed in the Restricted Countries/Regions List.
Risk warnings refer to general risk warnings published on the official website.
Security vulnerabilities refer to
a. Your FalconX account or any of your access IDs has been compromised;
b. Any of your access IDs is lost, stolen, or used without authorization, or accessed and used on your behalf by someone without your authorization; or
c. Any other security incidents (including cybersecurity attacks) that affect you and/or FalconX.
The website refers to the official FalconX website and any other websites, pages, features, or content owned or operated by FalconX.
Supported digital assets refer to the digital assets that you can use when using FalconX services.
Terms and conditions refer to these Terms of Use, as well as any other documents expressly incorporated by reference, including the Product Terms, all of which are subject to revision or supplementation from time to time.
A trademark refers to the intellectual property rights contained in trademarks, service marks, and logos used and displayed on or through the platform, website, and/or FalconX services.
A transaction refers to the sale, purchase, or commencement of any other type of transaction, or to agree to sell/purchase digital assets, their derivatives, other assets, or any other products that FalconX may from time to time allow the platform to conduct, or to commence transactions related to them, as well as to deposit digital assets or fiat currency into or out of your FalconX account.
User intellectual property rights refer to the intellectual property rights you own or license to you on the effective date of these Terms, as well as any other intellectual property rights you own, acquire, or license to you after the signing date of these Terms, excluding FalconX intellectual property rights.
User materials refer to the intellectual property rights contained in any comments, posts, information, data, and remarks that you or other users provide to FalconX through the website (via FalconX's "Contact Us" page or other means), the platform, using FalconX services, or other means.
These Terms of Use, along with any policies or operating rules we post on or in connection with this website, constitute the complete agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision. These Terms of Use shall be valid to the fullest extent permitted by law. We may assign any or all of our rights and obligations to others at any time. We shall not be liable for any loss, damage, delay, or failure to perform our obligations due to causes beyond our reasonable control. If any provision or part of these Terms of Use is held to be illegal, invalid, or unenforceable, such provision or part of it shall be deemed severable from these Terms of Use without affecting the validity and enforceability of the remaining provisions. Neither these Terms of Use nor your use of this website constitutes a joint venture, partnership, employment, or agency relationship between you and us. You agree that these Terms of Use shall not be interpreted against us on the grounds that they were drafted by us. You hereby waive any and all defenses that may arise based on the electronic form of these Terms of Use and the fact that these Terms of Use were not signed by both parties.
Contact Us
To resolve any complaints regarding this website or to obtain more information about using this website, please contact us:
service@falconex.top